At Crystal Lakes, your privacy is important to us. We are dedicated to maintaining the confidentiality and accuracy of your personal information, and complying with applicable state and federal laws. Except where legally mandated, such as through subpoenas or public access laws, we do not actively share your personal data. This Privacy Policy details our practices regarding the collection, use, and protection of your information when you engage with our website, contact us by phone, or utilize our services.

1. Information We Collect
We gather personal information that you voluntarily provide, including but not limited to your name, contact details (email, phone number), and any additional information shared through forms or direct interactions. We may also collect data during phone conversations to better understand your needs and enhance our services.

2. How We Use Your Information
Your information is utilized to communicate with you, respond to inquiries, verify users accessing secure content, market our offerings, and analyze user activity (except meta data), to refine our services and marketing strategies.

3. Sharing of Information
We do not sell or share your personal information with third parties, except with service providers who assist in our operations. These providers are restricted to using your information solely for the services they offer us, such as payment processing and email marketing. Your contact details will not be shared for marketing purposes or sold to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Upon providing your phone number, you will be asked to confirm if you wish to receive additional information via SMS. If you agree, the information is sent. Messaging and data charges may apply, message frequency may vary, and you can opt-out at any time. You can STOP messaging by sending STOP and get more help by sending HELP. 

4. Data Security
We implement robust measures to protect your personal data from unauthorized access, use, or disclosure. However, internet data transmission is not entirely secure, and while we strive to safeguard your information, absolute security cannot be guaranteed.

5. Your Rights
You have the right to access, update, or delete your personal information at any time. Upon your request to close your account, we will deactivate or delete your account and information from our active databases. To exercise these rights, please contact us at Email: support@crystallakes.co Phone: 603-713-8883.

6. Changes to This Privacy Policy
Crystal Lakes reserves the right to amend this Privacy Policy as needed. Any updates will be posted on this page with the revised effective date.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at Email: support@crystallakes.co Phone: 603-713-8883.